To turn the phone back on, press and hold the Sleep/Wake button until you see the realme logo. Drag the power icon down to turn off the phone. Press and hold the Sleep/Wake button until the Slide down to power off message appears. If the problem still persists after you clear cache from the Play Store, restart your device and check it again. This gives the app a fresh startup and can help to fix the issues. Instead of Google Play Store, search "Download Manager" and "Google Services Framework". Note: You can also use the same settings above to clear cache and data (It's highly recommended to create a backup before clearing the data). If you don't have access to Wi-Fi, make sure you have a strong mobile data connection. It's best, if you can connect to a Wi-Fi network. Please check if you have a strong Wi-Fi or mobile data connection.įirst, make sure you have a strong internet connection. Try the steps below to fix problems with Google Play.ġ. What to do if Google Play Store app won't open or load, or crashes after it open. Downloads & app updates get stuck and won't finish. The Google Play Store app won't open or load, or crashes after it opens.Ĥ. You are not able to download music, movies, TV shows, or other content from Google Play.ģ. You are not able to download or install apps or games from the Google Play Store.Ģ. Try the steps below to fix problems with Google Play, it may help if:ġ. Follow the same operation to reset the Google Play Services app to default settings.Learn about what to do if the Play Store won't open, load or unable download apps.Īpplicable for realme UI Versions.Tap OK to revert Google Play Store app to the factory version.Tap the three-dot icon at the top-right corner and select Uninstall updates.Tap See all apps and tap Google Play Store from the list.To fix Google Play Store not opening issue, you can also try to uninstall Google Play Store updates and reset Google Play Store to factory settings. Uninstall Google Play Store/Google Play Services Updates Tap Clear storage and Clear cache to clear the cache and data of Google Play Store or Google Play Services.įix 5.Find and tap Google Play Store or Google Play Services.Tap Apps & notifications to see all apps on your Android phone.You can open the Settings app on your Android device.To fix Google Play won’t open on Android issue, you can also try to clear the cache and data of Google Play Store and Google Play Services. Clear Cache and Data of Google Play Store/Services If it finds newer updates, you can follow the instructions to update your Android system to the latest version. To update the Android system, you can tap open the Settings app on your device and tap System -> Advanced -> System update. You can also try to check and update your Android system to see if it can help fix Google Play Store not opening issue. You can press the Power button on your device and tap Restart to restart your device. Sometimes a simple restart can fix many issues. If you can’t open Google Play Store, you can restart your Android phone or tablet. You can restart your internet connection by restarting your router and modem. You can check if your internet or WiFi is well connected. Also learn where to find and open Google Play Store app on your Android device. How to Open Google Play Store on Android – 3 WaysĬheck the 5 troubleshooting tips below to fix Google Play Store won’t open issue.To fix other computer problems, you may visit MiniTool Software official website. If Google Play Store won’t open on your Android phone, you can try the 5 tips to see if they can help you fix the issue. Google Play Store lets you download apps and games on your Android phone or tablet.
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